- I don't take back delivered products
- I don't refund money
- If you have a problem or are unhappy with your product, please contact firstname.lastname@example.org
If a product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to me.
For packages that are not cashed at your post office within 14 days, Simon Spiess Online Shop reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs